Privacy Policy

This Policy explains when and how we collect personal information about people that visit our website, the conditions under which we may disclose it to other people and how we keep it secure. Here at Ex Nihilo, we take your privacy and security very seriously. We have taken steps to ensure that our practices are compliant with the European Union (EU) General Data Protection Regulation (GDPR). We may change this policy from time to time so please check this page periodically to ensure you are aware of any changes.  By using our website, you are agreeing to be bound by this Policy. Questions about this Policy should be sent via email to


We collect information about you when you visit our website. You provide some of this personal information directly, such as when you register for an event, subscribe to our newsletter or purchase our services. We collect some of it by recording how you interact with website, for example using technologies such as cookies or web analytics. We also obtain data from third parties.



We collect personal information in order to operate efficiently and to provide you with the best experiences with our products and services. The personal information we collect from you might include the following:

  • Name
  • Email Address
  • Browser Type
  • The pages you read on our website (e.g., About Us), how you got to them (e.g., via a Google search), the amount of time you spend on each page, the links you click while visiting our website
  • Device Type (e.g., iOS mobile device)
  • IP Address
  • Internet Connection
  • Location (e.g., France, U.S., etc.)

If you purchase a product or service from us, your credit card information is not collected, processed or stored by us. It is collected by our third party payment processors, who specialize in the secure, online capture and processing of debit or credit card transactions. You can read more about How We Work with Third Parties below.


How We Use Your Information

We track, collect, process and store personal information for a variety of business purposes, including:


To Provide Products, Services, or Requested Information. We may use your personal information to fulfill requests for products, services, or information, including to:

  • Respond to questions, comments, and other requests
  • Provide access to certain areas, functionalities, and features of our website
  • Contact you to answer requests for customer support or technical support
  • Allow you to register for events


For Administrative Purposes. We may use your personal information for administrative purposes, including to:

  • Develop new products and services
  • Ensure internal quality control
  • Verify your identity
  • Send email to the email address you provide to us to verify your request and for informational and operational purposes, such as customer service, or system maintenance
  • Process payment for products or services purchased
  • Prevent potentially prohibited or illegal activities


Marketing Products and Services. We may use your personal information to provide you with materials about offers, products, and services that may be of interest, including new content. We may provide you with these materials via postal mail, facsimile, or email, as permitted by applicable law. Such uses include:

  • To provide products and services to you and our sponsors
  • For other purposes disclosed at the time that you provide personal information, or
  • Otherwise with your consent


Direct Mail, Email and Outbound Marketing

Individuals who provide us with personal information, or whose personal information we obtain from third parties, may receive periodic emails, newsletters, mailings, or phone calls from us with information on our products and services or upcoming special offers/events we believe may be of interest. We offer the option to decline these communications at no cost to you by following the instructions in this Privacy Policy.


Services via Mobile Devices. From time to time, we may provide products and services that are specifically designed to be compatible and used on mobile devices. We will collect certain information that your mobile device sends when you use such services, like a device identifier, user settings, location information, mobile carrier, and the operating system of your device.


Sharing Content with Friends or Colleagues. Our referral services may allow you to forward or share certain content with a friend or colleague, such as an email inviting your friend to use our services. Email addresses that you may provide for a friend or colleague will be used to send your friend or colleague the content or link you request, but will not be collected or otherwise used by us or any other third parties for any other purpose.


Other Uses. We may use personal information for which we have a legitimate interest, such as direct marketing, individual or market research, anti-fraud protection, or any other purpose disclosed to you at the time you provide your personal information or with your consent.


Information Disclosed for Our Protection and the Protection of Others. We cooperate with government and law enforcement officials to enforce and comply with the law. We may access, preserve, and disclose any information about you to government or law enforcement officials as we, in our sole discretion, believe necessary or appropriate: (i) to respond to claims or legal process and comply with law enforcement or national security requests (including subpoenas, warrants or court orders); (ii) to protect your, our, or other’s property, rights and safety and the rights, property and safety of a third party or the public in general; (iii) to prevent or stop any activity we consider illegal, unethical or legally actionable activity; (iv) to respond to your requests; (v) to collect amounts owed to us; (vi) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation or prosecution of suspected or actual illegal activity; or (vii) if we, in good faith, believe that disclosure is otherwise necessary or advisable. In addition, from time to time, server logs may be reviewed for security purposes – e.g., to detect unauthorized activity. In such cases, server log data containing IP addresses may be shared with law enforcement bodies in order that they may identify users in connection with their investigation of the unauthorized activities.



We work with third parties to provide you with products and services as follows.


Analytics. We may use Google Analytics to collect information regarding visitor behavior and visitor demographics on our website, and to develop website content. For more information about Google Analytics, please visit


Social Media. “Like” buttons for social media applications such as Facebook, Twitter and LinkedIn may be on our website. These social media applications may collect your IP address, what page you are visiting on our site, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the company providing it.


Third Party Payment Processing. When you make purchases through our website, we process your payments through a third party payment processor, like Stripe. The third party application may collect certain financial information from you to process a payment on our behalf, including your name, email address, address and other billing information.



We do not track, collect, process or store sensitive information about you. This includes information about your race, religion, ethnicity, gender, and political opinion.



You have the right to opt out of certain uses and disclosures of your personal information. In instances where you have consented to processing of your personal information, you may withdraw that consent at any time and opt-out to further processing by contacting us at


We may periodically send you free newsletters and e-mails that directly promote our products and services. When you receive such promotional communications from us, you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive.


We do need to send you certain communications regarding our products and services and you will not be able to opt out of those communications – e.g., communications regarding updates to our Terms of Service or this Privacy Policy or information about billing. We maintain “do-not-mail” lists as mandated by law.


You may inquire as to whether we are processing your personal information, request access to your personal information, and ask that we correct, modify or delete your Personal Information where it is inaccurate. To do so, please contact us at with your request. We’ll take steps to correct, modify or delete your information as soon we can, but some information may remain in archived/backup copies for our records or as otherwise required by law. If you do not want us to collect location information, you may disable that feature on your mobile device. You may stop or restrict the placement of cookies on your computer or remove them from your browser by adjusting your web browser preferences.



We store the personal information described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.



We take reasonable administrative, physical and electronic measures designed to protect the information that we collect from or about you (including your personal information) from unauthorized access, use or disclosure. When you enter sensitive information on our forms, we encrypt this data using SSL or other technologies. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information. We do not accept liability for unintentional disclosure.


By using our website or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our website. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the website or sending an e-mail to you. You may have a legal right to receive this notice in writing.



Our Services may contain links to websites and services that are owned or operated by third parties (each, a “Third-Party Service”). Any information that you provide on or to a Third-Party Service or that is collected by a Third-Party Service is provided directly to the owner or operator of the Third-Party Service and is subject to that owner’s or operator’s privacy policy. We’re not responsible for the content, privacy or security practices and policies of any Third-Party Service. To protect your information we recommend that you carefully review the privacy policies of all Third-Party Services that you access.



Your personal information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you’re located outside the United States and choose to provide your personal information to us, we may transfer your personal information to the United States and process it there.


By choosing to visit our website, use our products and services, or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the laws of the United States and the District of Columbia.