Enterprise IT Management Defined

Now more than ever, business leaders are being asked not only to manage their technology investments, but to develop integrated and comprehensive solutions that address privacy, security and regulatory compliance. Similarly, IT managers are being asked to manage technology in a way that brings value to the enterprise by reducing risk, increasing customer confidence and increasing the efficiency of business processes.

In response to this need, several Enterprise IT Management and IT Governance frameworks have been defined to provide business leaders with the tools, techniques and resources necessary to proactively respond to regulatory issues, enterprise risk and increasingly complex technology. Enterprise IT Management focuses on managing and security an organization’s IT capability in a way that maximizes business value. IT Governance focuses on the leadership, processes and organizational structures that are responsible for ensuring that the organization’s IT investments are implemented and managed in a way that helps to achive their strategic goals and objectives. A few of the more common frameworks are:

• Information Technology Infrastructure Library (ITIL), a comprehensive set of best practices focused on delivering IT services to the enterprise.
• Control Objects for Information and Related Technology (CobIT) a set of best practices focused on regulatory compliance and alignment of IT
• Projects in Controlled Environments (Prince2) a best practice framework designed to help managers deliver projects on time and within budget.

This month, we will introduce a newsletter and a series of white papers that discusses the complimentary relationship between ITIL and CobIT. Stay tuned for more.